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OPERATIONS, MAINTENANCE AND MANAGEMENT (OMM) SERVICES

 
 
 
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Fluid Resource Management is comprised of five separate divisions of highly-specialized teams of water and wastewater operators and technicians: operations, maintenance, mechanical, controls and compliance.  In addition to services provided divisionally, FRM also offers comprehensive Operations, Maintenance and Management (OMM) options for clients looking to contract with one company capable of providing all water and wastewater services necessary to comply with their regulatory agency permits. 

When a client contacts FRM about providing OMM services, representatives from the appropriate divisions conduct a thorough facility inspection, evaluate current permits and review the operations and maintenance manuals for all major equipment.  The division managers then collaborate to produce a comprehensive OMM proposal that addresses system-wide water and wastewater requirements. 

OPERATIONAL SERVICES INCLUDE:

  • Facility operations
  • Sampling (Both permit-required and process sampling)
  • Regulatory agency reporting
  • Meter reading and other equipment data collection
  • Hydrant and valve maintenance

MAINTENANCE SERVICES INCLUDE:

  • Electrical troubleshooting
  • Equipment diagnostics and repair
  • Scheduled preventative maintenance
  • Vacuum truck and Vactor services (Including sewer line cleaning)
  • Emergency response 24 hours per day, 7 days per week, 365 days per year

FACILITY MANAGEMENT SERVICES INCLUDE:

  • Establishing systems and schedules for reporting, sampling and equipment maintenance to facilitate the client’s compliance with applicable permits
  • Interim management of existing personnel
  • Capital improvement project prioritization, budgeting and oversight
  • Acting as the direct liaison between the client and regulatory agencies by coordinating and attending meetings and inspections
  • Acting as the direct liaison between the client and their customers by fielding questions, complaints and emergency reports

Clients that contract with Fluid Resource Management for OMM services choose customized levels of operational, maintenance and management services that best fit their permit requirements, facility specifications and budgetary constraints.  FRM clients also benefit from the cost savings associated with not having to own tools, trucks and specialized equipment or staff their facilities with the employees necessary to operate the system during worst case scenarios: emergency conditions, power outages, weather events, tourist season, weekends and holidays and during periods of employee turnover.  FRM provides highly-trained teams of licensed operators and maintenance technicians to perform the daily tasks under normal operating conditions necessary for permit compliance.  When unusual events or emergency conditions occur, Fluid Resource Management also provides the necessary manpower and equipment to respond to and address the situation either on a temporary or long-term basis.

Selecting FRM to provide comprehensive OMM services enables the client and regulators to have one point of contact for the entire system.  This allows for more efficient operation of the system as well as streamlined communication and billing.

FRM not only acts as stewards of the client’s equipment, but of California’s water resources and the environment as well. Many of the facilities operated, maintained and managed by Fluid Resource Management are close to creeks, lakes or have direct ocean discharge.  Proactive and comprehensive OMM plans for water and wastewater systems reduce equipment failure, spills and other adverse environmental impacts.


FEATURED OMM CASE STUDIES

COMMUNITY SERVICES DISTRICT WITH OCEAN DISCHARGE

 

The original wastewater treatment plant for this small beach community was constructed in 1969.  In 1997, the plant was expanded to include secondary treatment of the wastewater produced by 15,000 residents and a neighboring special district.  Fluid Resource Management was contracted to provide operations and maintenance services in 2001. Because the District’s outfall line discharges directly into the harbor just 2,700 feet from a popular beach, the Waste Discharge Requirements (WDR) are very stringent.

The water distribution system is gravity fed from two tanks with 855,000 gallons of combined storage. Water, purchased from a local treatment facility, is often pumped into the storage tanks and treated for Total Trihalomethanes (TTHM) reduction. The 200,000 gallon per day wastewater treatment plant is comprised of primary clarification, anaerobic digestion, a fixed film reactor, final clarification and a chlorine contact chamber.  The collection system consists of gravity sewer piping and two lift stations.

Fluid Resource Management operates and maintains the water distribution system, wastewater treatment plant and collection system. The operations staff reads meters, samples the distribution system and maintains the system’s valves and hydrants which includes annual line flushing. The wastewater treatment plant is staffed and sampled seven days per week to ensure compliance with the client’s WDR.  Maintenance technicians from FRM perform preventative maintenance on all plant equipment in accordance with manufacturers’ specifications and assist the client with annual capital improvement project prioritization and budgeting.  They also perform quarterly hot spot cleaning on the collection system as well as maintain the two sewer lift stations. Fluid Resource Management cleans the entire collection system annually with their Vactor truck.

Since assuming management of the three systems in 2001, FRM has assisted the client with the following:  developing a sanitary sewer master plan, hot spot cleaning program, Fats, Oils and Greases (FOG) program, SCADA and controls system, TTHM reduction plan and treatment, lift station rehabilitation to reduce pumps plugging, multiple coatings projects, clarifier rehabilitation, digester cleaning, process pump upgrades, assembling a critical spare parts inventory and valve exercising program and schedule.


1,300-HOME RESIDENTIAL DEVELOPMENT WITH GOLF COURSE

 

As a result of Fluid Resource Management’s reputation for excellence in the water and wastewater industry, the developers of a 1,300-home project with multiple golf courses and commercial and industrial centers sole-sourced FRM to construct the mechanical portions of the distribution system and wastewater treatment plant.  Fluid Resource Management built the booster station and performed all of the mechanical installations including design and fabrication of the custom piping header and supports and an automated controls system for the booster station.  They also performed the mechanical and controls installation at the wastewater treatment plant including: influent headworks grinder/auger, custom stainless steel bypass bar screen, influent flume and flow meter, mechanical brush aeration for each pond, pond splitter boxes, a Pall Microfiltration filter, effluent pump station and chlorine contact chamber.

Three potable water wells provide water for the distribution system. The wells are disinfected and fill two 510,000 gallon tanks. The distribution system is fed from a pump station that produces 4,000 GPM.  The wastewater reclamation plant has a grinder/auger for solids removal, three Advanced Integrated Pond System (AIPS) ponds with mechanical brush aeration, a Pall Microfiltration unit designed to treat wastewater to meet Title 22 Standards, a chlorine contact chamber and effluent pump station. The collection system is comprised of gravity sewer piping and a duplex high-head lift station.

FRM staff read meters, sample the distribution system and maintain the system’s valves and hydrants, including annual line flushing. Since effluent can be directed to either golf course or vineyard irrigation ponds, operators monitor the ponds for compliance with reclamation requirements.  The wastewater treatment plant is staffed and sampled seven days per week. The Maintenance Division performs preventative maintenance on plant equipment and assists the client with annual capital improvement projects. FRM performs quarterly maintenance on the high-head lift station and the entire collection system is cleaned bi-annually.

Fluid Resource Management also assists the client with value engineering and construction coordination as the development moves toward full build-out.


Campground recreational area and full contact lake

 

The infrastructure at this 350-space campground and recreational area was constructed in the late 1960s. Fluid Resource Management has performed operations and maintenance services on the water distribution, wastewater treatment and collection systems since 2008.
Four wells under the influence of surface water feed the distribution system. The system has six pressure zones controlled by pressure reducing valves.  The wells are disinfected and pumped directly to the storage tank at the facility’s highest elevation. The tank then feeds the distribution system via the various pressure zones. The wastewater treatment plant consists of an influent grinder, three aeration basins, two clarifiers, an effluent pump station and an aerobic digester. The plant discharges into three percolation and evaporation ponds.  The collection system includes gravity sewer piping and five lift stations.

FRM staff collect routine drinking water samples and conduct additional monitoring of the wells required due to the influence of surface water on the aquifer. The wastewater treatment plant is staffed and sampled seven days per week to meet requirements of the discharge permit.  FRM operators monitor alarms in real time to verify plant operation during frequent power outages due to the remote location of the facility. The primary operational challenge is a flow range that is low during the winter and ultimately increases up to 400% during summer months and holidays. Technicians perform preventative maintenance on all plant equipment and assist with annual capital improvement project prioritization and budgeting.

The five lift stations are inspected weekly and the entire collection system is cleaned annually.

Fluid Resource Management has also assisted the client with: valve and asset mapping, an energy efficiency audit and upgrades, assembling a critical spare parts inventory, emergency installation of a new well, rehabilitation of an effluent pump station, upgrading the controls system and rehabilitation of both of the clarifiers.